Who can become a carecall customer?
11th Sep 2017

‘I can’t have Carecall as I live in a property owned by another housing association or a private landlord’ - FALSE

A Carecall alarm unit connects to your main phone line and a plug socket – so there is no reason it cannot be installed in any property. Even if you live in a scheme where there is a hard-wired system, a Carecall alarm unit can be installed separately. This would allow you the option to receive monitoring and response services from Carecall, if your housing provider’s service does not offer a falls response service.

‘Am I too young to receive support from Carecall?’ - No

Carecall has customers of all ages and the service helps many people for different reasons. We can assist any person over the age of 18 to live as independently as possible in their own home. With a range of options, which can be tailored to the individual, it is worth ringing Carecall to discuss your specific needs.

‘I don’t live in Stockport so I can’t receive the service’ - FALSE

Although we do not provide a falls response service outside of Stockport – we can provide 24/7/365 monitoring services to any person in the UK for just £2.30 per week.